Independent compliance audits, gap analysis and action plans, plus registration, renewal and ACQSC audit readiness support.

The new Aged Care Act 2024 and Aged Care Rules set out what all providers need to know and demonstrate. This affects every provider, and it’s a particularly significant shift for Commonwealth Home Support Programme (CHSP) and NATSIFAC providers, many of whom are coming under the Aged Care Act for the first time. We bring a strong, practical understanding of the requirements, built on real experience leading aged care organisations ourselves. 

What we help with

Aged Care Act Compliance Audits 

Independent audits of your organisation’s compliance against the Aged Care Act and Rules, combining desktop review and face-to-face assessment, giving you a clear gap analysis and priority action plan. 

Embedding and Monitoring Compliance 

Practical tools and support to implement the new Aged Care Act and regulatory requirements, and embed them into everyday practice. This can include understanding responsible persons requirements, orientation and training, governance documents, or associate provider management. 

Provider Registration Renewal 

Practical, hands-on support to prepare your registration renewal application, including readiness action plans, gap analysis, and assistance writing your application and gathering evidence. 

New Provider Registration 

Support for organisations registering for the first time, including briefing your governing body and leadership on the process and the Support at Home model, plus hands-on help with your application and evidence gathering. 

ACQSC Audit Readiness 

Preparation support ahead of an Aged Care Quality and Safety Commission audit against the strengthened Quality Standards, for home care providers in categories 4 and 5 renewing their registration, or organisations registering for the first time.

Outcome: Clear, defensible evidence of compliance, an embedded improvement pathway, and confidence your organisation can withstand scrutiny. 

Who this is for: Governing bodies, CEOs, home care executives and leadership, and quality and compliance managers. 

Talk to us about compliance and registration readiness.

Looking for ongoing support and resources?

If you want affordable, ongoing access to practical advice and resources rather than a project engagement, Support at Home HQ may be a better fit.

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aged care act compliance audit