ITC Toolkit: A Practical Guide to Implementing a home care Client Management System (CMS)

We are pleased to present the ITC Toolkit: A Practical Guide to Implementing a home care
Client Management System (CMS).  The toolkit we believe, will be an important resource to enable CHSP providers to better understand each step of the CMS selection and implementation process, helping to avoid common pitfalls when purchasing and setting up a new CMS.

The ITC Toolkit

Register below to download the toolkit and templates:

  • ITC Toolkit: A Practical Guide to Implementing a Home Care
  • Customer Journey Map Template
  • Detailed Systems Requirements Tool (xls)
  • Request for Proposal Template
  • Request for Proposal Vendor Response Template
  • Business Case Template
  • Project Governance Kit

Enkindle Consulting and Three Digital used our IT capability, together with our 25 years in the aged care industry to develop this toolkit. A guide to walk you through each step of the home care CMS selection and implementation process, to help providers avoid common pitfalls and to deliver benefits.

The development of this kit has been funded by our partners from Sector Support and Development:



Register to access this toolkit

ITC Tool Kit
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