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Tag: Client Journey

Bussiness Man Late For Meeting

Home Care Reform Delayed Until 2025: A Disappointment Or An Opportunity?

May 15, 2023

The new Home Care reform has been delayed until July 2025. With the go-live date […]

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What are the top 5 things Home Care organisations should be working on right now?

Revolutionizing Home Care: Top 5 Areas Home Care Organisations Need to Focus on for 2023

February 28, 2023

1. Building a rich understanding of your current client journey 2. Understanding where you make […]

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Survey Feedback

Strategies for Aged Care Reform Success: understand your client experience

July 18, 2022

A customer experience program is a must-have for aged care providers to ensure happy clients […]

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Digital Transformation

Strategies for Aged Care Reform Success: digital transformation

July 6, 2022

These days, aged care organisations must invest in information technology tools and solutions across the […]

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We acknowledge and pay respect to our First Nations people as the longest living culture and the Traditional Owners of country. We acknowledge their connection to land, waters and culture and pay our respects to Elder’s past, present and emerging.

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